SHIPPING & DELIVERY

Orders placed before 3:45 pm (GMT) Monday to Friday will be dispatched the same day.
Orders placed after 3:45 pm (GMT) will be dispatched next working day.
Orders placed after 3:45 pm (GMT) on Friday & Saturday will be dispatched on Sunday.
Orders placed on a bank holiday will be dispatch on the next working day.

FREE UK Economy delivery on all orders over £50

When will I receive my order?

Delivery is within 2-5 working days

UK Economy Delivery- £3.99

When will I receive my order?

Delivery is within 2-5 working days

UK Premium Delivery-  £4.99

When will I receive my order?

Delivery is within 1-2 working days

UK Next Working Day - £7.99

When will I receive my order?

Delivery is within 1 working day

Can I track my order?

Yes, find your tracking code on your order confirmation. You can then track your order here

My Order Has Not Been Delivered

Please use your tracking code (found on your order confirmation) to trace your package.
If you have not received delivery within 5 working days please contact our team here
sales@xylondon.com

Terms and Conditions

Delivery time varies depending on the delivery method you have selected, please refer to the above.
Excludes bank holidays and Saturdays
Delivery times above are estimates generated by the delivery company so are not guaranteed

Orders placed before 3:45 pm (GMT) Monday to Friday will be dispatched the same day.
Orders placed after 3:45 pm (GMT) will be dispatched next working day.
Orders placed on a bank holiday will be dispatch on the next working day.

EUROPE Standard - £6.99 (approximately €8)
Each additional item - £3.00 (approximately €3,50)

When will I receive my order?

Estimated delivery time is 2-7 working days

Can I track my order?

Yes, please refer to your order confirmation to find your tracking number and delivery company.

EUROPE Express - £11.99 (approximately €14)
Each additional item - £5.00 (approximately €5,75)

When will I receive my order?

Estimated delivery time is 1-2 working days

Can I track my order?

Yes, find your tracking number on your order confirmation. You can then track your order here

My Order Has Not Been Delivered

Please use your tracking code (found on your order confirmation) to trace your package.
If you have not received delivery within 10 working days please contact our team here
sales@xylondon.com

Custom & Import Duty

The price you pay for your order will not include possible custom and import fees, these charges vary depending on the country. You will be responsible for any of these charges incurred, these would need to be paid upon receipt of the package. If you decide to refuse the charge the package will be returned to us, any charges will be deducted from your refund upon receipt of delivery.

Terms and Conditions

Delivery time varies depending on the delivery method you have selected, please refer to the above.
Excludes bank holidays and Saturdays
Delivery times above are estimates generated by the delivery company so are not guaranteed

Orders placed before 3:45 pm (GMT) Monday to Friday will be dispatched the same day.
Orders placed after 3:45 pm (GMT) will be dispatched next working day.
Orders placed on a bank holiday will be dispatch on the next working day.

USA Standard - £8.99 (approximately $13.99)
Each additional item - £4.00 (approximately $6)

When will I receive my order?

Estimated delivery time is 4-10 working days

Can I track my order?

Yes, please refer to your order confirmation to find your tracking number and delivery company.

USA Express - £12.50 (approximately $18.99)
For each additional item - £6.00 (approximately $9)

When will I receive my order?

Estimated delivery time is 1-2 working days

Can I track my order?

Yes, find your tracking number on your order confirmation. You can then track your order here

My Order Has Not Been Delivered

Please use your tracking code (found on your order confirmation) to trace your package.
If you have not received delivery within 15 working days please contact our team here
sales@xylondon.com

Custom & Import Duty

The price you pay for your order will not include possible custom and import fees, these charges vary depending on the country. You will be responsible for any of these charges incurred, these would need to be paid upon receipt of the package. If you decide to refuse the charge the package will be returned to us, any charges will be deducted from your refund upon receipt of delivery.

Terms and Conditions

Delivery time varies depending on the delivery method you have selected, please refer to the above.
Excludes bank holidays and Saturdays
Delivery times above are estimates generated by the delivery company so are not guaranteed

Orders placed before 3:45 pm (GMT) Monday to Friday will be dispatched the same day.
Orders placed after 3:45 pm (GMT) will be dispatched next working day.
Orders placed on a bank holiday will be dispatch on the next working day.

Australia & Canada Standard - £9.99 (approximately $19)
Each additional item - £5.00 (approximately $9)

When will I receive my order?

Estimated delivery time is 6-10 working days

Can I track my order?

Yes, please refer to your order confirmation to find your tracking number and delivery company.

Australia & Canada Express - £18.99 (approximately $36)
Each additional item - £7.00 (approximately $14)

When will I receive my order?

Estimated delivery time is 1-3 working days

Can I track my order?

Yes, find your tracking number on your order confirmation. You can then track your order here

My Order Has Not Been Delivered

Please use your tracking code (found on your order confirmation) to trace your package.
If you have not received delivery within 15 working days please contact our team here
sales@xylondon.com

Custom & Import Duty

The price you pay for your order will not include possible custom and import fees, these charges vary depending on the country. You will be responsible for any of these charges incurred, these would need to be paid upon receipt of the package. If you decide to refuse the charge the package will be returned to us, any charges will be deducted from your refund upon receipt of delivery.

Terms and Conditions

Delivery time varies depending on the delivery method you have selected, please refer to the above.
Excludes bank holidays and Saturdays
Delivery times above are estimates generated by the delivery company so are not guaranteed

Orders placed before 3:45 pm (GMT) Monday to Friday will be dispatched the same day.
Orders placed after 3:45 pm (GMT) will be dispatched next working day.
Orders placed on a bank holiday will be dispatch on the next working day.

Rest of the World Standard - £10.99
Each additional item - £7.00

When will I receive my order?

Estimated delivery time is 7-14 working days

Can I track my order?

Yes, please refer to your order confirmation to find your tracking number and delivery company.

Rest of the World Express 
Please feel free to contact us here to find out more information.

My Order Has Not Been Delivered

Please use your tracking code (found on your order confirmation) to trace your package.
If you have not received delivery within 15 working days please contact our team here
sales@xylondon.com

Custom & Import Duty

The price you pay for your order will not include possible custom and import fees, these charges vary depending on the country. You will be responsible for any of these charges incurred, these would need to be paid upon receipt of the package. If you decide to refuse the charge the package will be returned to us, any charges will be deducted from your refund upon receipt of delivery.

Terms and Conditions

Delivery time varies depending on the delivery method you have selected, please refer to the above.
Excludes bank holidays and Saturdays
Delivery times above are estimates generated by the delivery company so are not guaranteed